Crew Resource Management (CRM) is training developed in the aviation industry to increase awareness and collaboration among pilots, flight attendants and other personnel. The goal is to increase the safety of flights and minimize possible errors.

The CRM training consists of a combination of theoretical training and practical flight exercises. Participants will learn how to communicate and cooperate effectively to identify and manage potentially hazardous situations.


The training focuses on topics such as situational awareness, decision making, communication, conflict management and stress management. Participants are taught about various case studies and scenarios and learn how to improve their skills to ensure safe and effective collaboration in the cockpit.


CRM training duration may vary by airline and country. However, training usually lasts from a few days to a week and consists of a combination of theory and practical courses. After completing the training, participants are required to complete refresher training at regular intervals to refresh their skills and stay current.